Account & Billing
Plan, payment, workspace and security settings.
Payments, billing, and managing your subscription
In Pumpynotes, payments are handled by our secure payment partner Paddle. This article covers how payments work, how to find your receipts, change your plan, cancel your subscription anytime, and how refunds work.
Export your data
You can download a copy of your records in Pumpynotes as a single file. This guide covers where to download it, what exactly the file holds, what it leaves out and what you can do with it.
Delete your account
Deleting your account cannot be undone. This guide covers what deletion takes with it, what the steps are, when the process stops before it starts, and why cancelling a subscription is not the same as deleting an account.
Restore something you deleted from the trash
A note, event or transaction you deleted by mistake does not disappear straight away. It lands in the trash and waits there for 7 to 30 days depending on your plan. This guide shows where to find the trash, what ends up in it, how to bring something back with one click and what deleting permanently really means.